How to Request PSA Birth Certificate Online through PSA Helpline

How to Request Birth Certificate

The school year is halfway through, and I am preparing my daughter’s admission requirements for big school. One of the requirements for school admissions is to provide a Birth Certificate from Philippine Statistics Authority (PSA). 

It is important for us, parents, to have a copy of our PSA birth certificates. Not only is it asked for school admissions, but also so for travel, employment, claims, marriage, loans, or vaccines. In addition, birth certificates can be used as proof of identification for kids or adults who do not have any valid IDs yet. 

What is a PSA Birth Certificate?

A PSA Birth Certificate is an official document detailing an individual’s personal information. It states the full name, gender, birth date, birthplace, and parents’ details. A PSA Birth Certificate does not expire and is used to identify an individual and evaluate one’s legal capacity to enter a transaction or contract. However, note that some entities may require a recent (no later than six months) copy of the PSA Birth Certificate.

If you are a first-time parent, the hospital creates the report with the Local Civil Registry Office (LCRO), where you have given birth. The LCRO is responsible for endorsing the birth certificate to PSA for certification and printing. 

PSA Birth Certificate

When to Request a PSA Birth Certificate

If you plan to request your newborn’s birth certificate, wait for 1 to 2 months after the transmittal date for Metro Manila birthplaces and 2- 3 months after the transmittal date for provincial birthplaces.

Birth certificate processing at PSA may take longer due to the verification and digital conversion.

You can request the PSA Birth Certificate any time as needed for older children and adults.

How to Get a PSA Birth Certificate

While there is an option to personally process and request the birth certificates at the Census Serbilis Centers, I prefer the convenience of ordering online.  I didn’t want to spend time on traffic and queuing when I could request it in the comfort of my home.

Requesting Birth Certificate Online through PSA Helpline

I want to share how easy it was for me to log a request for my daughter’s birth certificate. Let me walk you through the steps on how to request a PSA Birth Certificate through PSA Helpline.

You can order your own certificate or request on behalf of your son, daughter, or parents. However, you cannot order on behalf of your spouse.  Your spouse must request his/her birth certificate by him/herself.

How to Request a Birth Certificate Online

Access psahelpline.ph

Click on Birth, tick the I accept the Terms and Conditions and Privacy checkbox, and click the Continue button.

Choose Certificate Type

Fill Up Form to Request for Own PSA Birth Certificate

  • Answer the question – Are you requesting for your own Certificate of Live Birth or for someone else?

Click on the My Own Birth Certificate option, then click the Continue button.

My Own Birth Certificate
  • Prepare the following information and click on Continue

Information to be provided for the issuance of Own Birth Certificate:

  • Name, Sex, Civil Status, Birthday, and Valid Government ID
    • Father’s Name
    • Mother’s Maiden Name
    • Birthplace
    • Late Registration (if applicable)
    • Purpose of Request
    • Legal Proceedings (if applicable)
    • Delivery Address and Contact Information
Order Guide

Step 1. Enter your personal details in the form and then click the Continue button.

Requester Information
Requester Information

Step 2. Confirm that the name you indicated is the same as the name reflected in your Certificate of Live Birth.  If you are a married woman, ensure that you have indicated your Maiden Name.

Primary Name
Primary Name

Step 3. Enter your Father’s First Name and Last Name.  The Middle Name is optional.

Father's Details
Father’s Details

Step 4. Enter your Mother’s Maiden First Name, Middle Name, and Last Name.

Mother's Details
Mother’s Details

Step 5. Enter your birthplace.

Birthplace
Birthplace

Step 6. Declare Late Registration (if applicable).

Late Registration
Late Registration

Step 7. Select the Purpose of the Request.

If you are requesting for travel or foreign employment purposes, you need to indicate the country you will be traveling to or working in.

Purpose - Travel
Purpose – Travel

If your purpose is not listed, choose Others, and specify your reason.

Purpose - Others
Purpose – Others

Other options do not require additional information. Click on the purpose option and then click on the Continue button.

Purpose - School Requirement
Purpose – School Requirement

Step 8. Declare if there were any legal proceedings done.

If there is any legal proceeding done, click on the appropriate option. Then, answer the additional question, “Have you previously acquired a copy of the certificate with the annotation?”

Legal Proceedings
Legal Proceedings

If there are NO legal proceedings done, click on None and the Continue button.

Legal Proceedings - None
Legal Proceedings – None

Step 9. Enter your Delivery Address and Contact Details. Then, click on the Continue button.

Delivery Information
Delivery Information

Proceed to the Pay for the Birth Certificate section.

Fill Up Form to Request for Someone else’s PSA Birth Certificate

  • Answer the question – Are you requesting for your own Certificate of Live Birth or for someone else.

If you are requesting on behalf of another family member, like in my case, my daughter, click on For Someone Else. Then, answer the question, “Whose Birth Certificate are you requesting?“. Then, select the option from the displayed choices. Click on the Continue button.

Request for Someone Else
Request for Someone Else
  • Prepare the following information and click on Continue button.

Information Needed for the Birth Certificate Request (For Someone Else)

Information About the Requestor:

  • Name, Sex, Civil Status, Birthday, and Valid Government ID
    • Delivery Address and Contact Information

Information About the Child or Parent whose birth certificate is being requested.

  • Name and Birthday
    • Father’s Name
    • Mother’s Maiden Name
    • Birthplace
    • Late Registration (if applicable)
    • Purpose of Request
    • Legal Proceedings (if applicable)
Order-Guide

Step 1. Enter your personal information, then click on the Continue button.

Personal Details
Personal Details

Step 2. Enter your family member’s personal information, click on the Continue button.

Personal Details
Personal Details

Step 3. Enter your family member’s father’s information and click on the Continue button.

Father's Details
Father’s Details

Step 4. Confirm the mother’s information. It is grayed out and non-editable because I have already provided the information earlier.

Mother's Details
Mother’s Details

Step 5.  Enter your family member’s birthplace details, then click on the Continue button.

Birth place
Birthplace

Step 6. Declare Late Registration (if applicable).

Late Registration
Late Registration

Step 7. Select the Purpose of the Request.

If you are requesting for travel purposes, you need to provide the country you will be traveling to.

Purpose - Travel
Purpose – Travel

If your purpose is not listed, choose Others and specify your reason.

Purpose - Others
Purpose – Others

Other options do not require additional information. Click on the purpose option and then click on the Continue button.

Purpose - School Requirement
Purpose – School Requirement

Step 8. Declare if there were any legal proceedings done.

If there is any legal proceeding done, click on the appropriate option. Then, answer the additional question, “Have you previously acquired a copy of the certificate with the annotation?

Legal Proceedings
Legal Proceedings

If there are NO legal proceedings done, click on None and the Continue button.

Legal Proceedings - None
Legal Proceedings – None

Step 9. Enter the Delivery Address and Contact Details. Then, click on the Continue button.

Delivery Information
Delivery Information
  • Review all the information you entered. Next, tick on the I confirm checkbox and click the Continue button.

Note: Personal Information that you entered should be reflected on the blank spaces you see on the screenshot below.   

Certificate of Live Birth Confirmation
Certificate of Live Birth Confirmation

Proceed with payment.

Pay for the Birth Certificate

After completing the form and confirming the information, select your payment option, then pay the fee.

Payment Options
Payment Options

As of writing, a copy of the PSA Birth Certificate costs 365 pesos. The fee already includes the document, service, and courier fees.

Discount rates apply for multiple copies. See the table below for the price list.

Number of CopiesPrice
1 copy365
2 copies680
3 copies995
4 copies1310
5 copies1625
6 copies1940
7 copies2255
8 copies2570
9 copies2885
10 copies3200
Pricelist

There are different payment options available. Choose whichever is the most convenient and accessible to you.

Online Payment Options

  • Credit Card – Visa, Mastercard, or JCB
  • Gcash
  • Paymaya

Over the Counter Payment Options

  • 7-11 – Use the CLiQQ Kiosk at Any 7-11 store. Use the Order Number as your Reference Number.
  • Bayad Outlet – Payments are typically posted the following day. Confirm if the system is online with the cashier to avoid further delay.
  • Palawan Pawnshop / Express Padala

Other options

  • Bancnet – Any Bancnet ATM and use the Bills Payment option.
  • Dragonpay
    • Over-the-Counter Non-Bank
      •  SM Department Store/Supermarket/Savemore Counter
      • Robinsons Department Store
      • Palawan Pawnshop
      • Posible (Family Mart, Phoenix)
      • RD Pawnshop
      • RuralNet Banks and Coops
    • Over-the-Counter Bank
      •  Banco de Oro ATM
      • AUB Online/Cash Payment
      • Eastwest Bank Online/Cash Payment
      • I2i Rural Bank
      • PNB Internet Banking Bills Payment
      • Robinsons Bank Cash Payment
      • Unionbank Cash Payment
    • Online Banking
      • Dragonpay Prepaid Credits
      • PSBank Online
      • Robinsons Bank Online Bills Payment
      • Unionbank Online Banking
      • UCPB Connect/Mobile

Note:  You can find the order number on the upper right side of the page.

PSA Helpline sends out an email with the Order Number, request details, and payment options. If you cannot settle the payment in one sitting, refer to the email.

Email - Payment
Email for Payment

Once the payment is settled, the PSA Birth Certificate will be delivered within 3-4 working days for Metro Manila addresses and 3-8 working days for provincial addresses. You should receive an email notification once the PSA Birth Certificate is ready for release.

Email Notification – Release

What to Prepare for Delivery

Couriers do not release the birth certificate if the requestor is not present to receive the document or present a valid ID. So, you must be at the delivery address at the time of delivery. If you have any concerns about delivery, you can contact PSA Helpline to schedule the delivery.

My PSA Helpline Experience

I have tried ordering birth certificates and marriage certificates from PSA Helpline, and all my transactions were hassle-free. I live in the greater Metro Manila area, and I received the documents within 4 days. I can attest that the documents are safely handled and that every time a document was delivered to me, the courier asked for proof of identification. 

Other Tips When Requesting PSA Birth Certificate

  • Double-check all the information that you enter in the form. Any errors can lead to delay or, worse, a negative certification. 
  • Confirm that name in the form and your ID are the same.
  • Check your email for notification for release.
  • Prepare to receive the document personally and keep your government ID handy.
  • In case of unsuccessful delivery or delivery schedule requests, contact PSA Helpline through email or phone.

PSA Helpline Contact Information

Website: https://psahelpline.ph/

Email Address: help@psahelpline.ph

Contact Number: (02) 8737-1111

Operating Hours: Monday to Saturdays (excluding Holidays), 8:00 AM to 5:00 PM

Other Documents that Can Be Requested through PSA Helpline Online

Apart from birth certificates, we can also request Marriage Certificates, Death Certificates, and CENOMAR (Certificate of No Marriage).  We can order them at the convenience of our homes through their website.

Have you tried PSA Helpline too?  Let me know your experience in the comments section below.

If you have any questions, you can send them to me, and I’ll answer the best that I can.

Till my next blog post,

Oui

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